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The Village at Johnson Creek
The Village at Johnson Creek

FAQ

Phone Number (833) 725-1008

Frequently Asked Questions

 
1. How do I apply online?
Applying online is easy! Visit our floor plans page to view available units. Choose the apartment you’re interested in and navigate to the application to submit your information.
2. How do I make a maintenance request?
We strive to answer every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.
3. What is the pet policy?
We happily allow pets at Village at Johnson Creek. There are some restrictions, and we encourage future residents with pets to view our Qualifying Criteria or to contact our leasing office with any questions.
4. How do I pay rent?
At Village at Johnson Creek, it’s easy to make rent payments online through our Resident Services Portal. Once you create an account, you can simply sign on to view your balance and make a timely payment.
5. What community amenities are there at the property?
Village at Johnson Creek has a variety of amenities at our property to make your stay with us as comfortable and convenient as possible. Secure online payments & maintenance requests | Sparkling swimming pool | Community clubhouse with social activities | Community library | Fitness center | Elevators | On-site laundry center | Business center | Resident service van | Gated community | Carports | Pet-friendly
6. What are the hours for the community amenities?
Our office and clubhouse are open Monday – Friday from 8:30 am – 5:30 pm and on Saturdays from 10:00 am – 5:00 pm. Our laundry center is available 24 hours per day, seven days per week.
7. What apartment amenities set your property apart from others?
At Village at Johnson Creek, we’re proud to offer beautiful apartments with updated finishes and the comforts of home. Wall-to-wall carpeting | Pass-through serving bar | Alarm systems installed | Dishwasher | Hardwood floors | Walk-in closets | Full-sized W/D connections | Ceiling fan | Patios in select units
8. What day of the month is rent due?
Rent is due on the first of every month and payments can be made easily online through our Resident Services Portal.

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